Please contact us
if you have any questions
or concerns about our
Website & Mobile App Security Policy
American West Insurance Company (AWIC) is committed to providing the highest level of security and
privacy regarding the collection and use of our My Account & Mobile App customers' personal
information, as well as that of all visitors to our website.
We do not collect unique identifying information, such as social security number or account number,
about you individually unless you voluntarily and knowingly provide us that information. You should
never provide such information in an email or other transmission. The collection of personal information
online is designed to protect access to your personal accounts and assist AWIC in providing you with the
products and services you want and need. All personal information collected and stored by AWIC is used
for specific business purposes-to protect and administer your personal accounts and transactions, and
to comply with state and federal insurance regulations.
We may use internet cookies to help us authenticate your online session to My Account. A cookie is a
unique identifying bit of data sent from our web server to your internet browser when you visit our site.
The cookie is stored on your system but does nothing to your computer or hard drive and does not
gather any personal information about you. Cookies help websites track user preferences and recognize
Safeguarding your personal information is our highest priority. We use the latest encryption technology
to secure your data along with firewalls, intrusion detection, virus protection and application security.
We also use third party security companies to test our sites, mobile app and networks which reflects our
commitment to maintaining the highest level of site and application security. Access to your My Account
& Mobile App is secured by a unique user ID and password. You should never share these credentials
and should notify us immediately if they have compromised. Your online session will also sign off
automatically from inactivity to protect your data. For additional security, please remember to sign off
after use and close your internet browser.
information on how we manage the personal information of our current and former customers.